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Shankill Road Surgery
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Communication

Need Help Communicating?

Shankill Road Surgery is committed to assisting with the challenges faced by people with communication needs in a health care setting. This includes people who are deaf, blind, visually impaired, have speech or language difficulties, don't speak English as a first language, have a learning disability, or have any other communication need.

Being able to communicate effectively with patients is an essential part of providing safe, effective care, and we are committed to making that as easy as possible for all patients registered with Shankill Road Surgery. Please contact reception for further information. 

INTERPRETERNOW

On-line Remote Video Sign Language Interpreting Service

A free remote interpreting service for BSL and ISL users providing access to NHS111 and all non-emergency Health and Social Care Services

How to use

Deaf people 

  • Register at https://signvideo.co.uk/hscni/
  • Open lnterpreterNow app - click on HSC button
  • Or use PC/Laptop
  • Connect to online interpreter
  • Connected!

Hearing people

  • Call 0333 344 6012
  • Connect to online interpreter
  • Check Deaf person is online
  • Start conversation
  • Connected!

On-demand and pre-booked sessions available. 

https://signvideo.co.uk/hscni/

24 hours, 7 days a week, non-emergency calls only

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Shankill Road Surgery

136-138 Shankill Road, Belfast, BT13 2BD

  • 028 9031 6960
© Neighbourhood Direct Ltd  2023
Website supplied by Oldroyd Publishing Group

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