Prescription Requests

We take prescription requests (both repeated & acute) from 08:30 a.m. through to 6:00p.m. Monday to Friday by telephone, or during opening hours at reception. We also offer an online system. Enquire at Reception.

Repeated prescriptions

When ordering ‘repeats,’ (items which you order regularly) we would ask that you check which medications are needed & only request those, rather than asking for a ‘full repeat.’
The practice of requesting a ‘full repeat,’ is wasteful and potentially dangerous.
Repeat prescriptions are normally available 48 working hours (Mon – Fri) after being requested. We would therefore request that you re-order your repeat medications 2 – 3 working days before your tablets are needed.

If you are going on holiday and will need to order your medication early, please speak to our receptionists who will be happy to advise you on this matter.

Acute Prescriptions

Prescriptions which are more urgent (acute) & which are issued by the doctors for an urgent medical problem will normally be available within 24 hours.